Event Terms & Conditions

Full T’s and C’s can be found here

Competitor Withdrawal  Policy

We are sorry that you can no longer make our event, If you have to withdraw from any BustinSkin event, for what ever reason, then please read our Withdrawal Policy:

You are eligible for a full refund (minus a £10.00 admin fee and the online booking fee) within the 14 days *cooling off period from the day of booking.

*The cooling off period does not apply where a booking is made within 28 days of the event date.

Any withdrawals after the 14 days cooling off period will not be eligible for a refund or deferral under any circumstances.

4. Refund & Deferral FAQ’s

This is what we hear all the time

  1. I’ve broken my ?????? – I want my money back
  2. I forgot I’d booked this – I haven’t done the training – I want my money back
  3. My wife/husband has double booked the day – I want my money back
  4. What a waste of my entry fee! – its not my fault I didn’t do any training or learn to swim or run or ride or read the race brief or look at website!!! I want my money back!!!!

Well, you see, its not our fault that you can no longer turn up to race that we’ve heavily invested in with your entry fees either – we are not in charge of your poor admin or you being a clumsy twonk out training!

So what’s your options –

Can I get a refund – Unfortunately no, NOT under any circumstances – Refunds don’t help with our cashflow, admin tasks, or hidden refund costs and our already sunk in to the event organising costs – put simply – refunds are not an option.

Can I defer to next year? – Unfortunately no,  NOT under any circumstances – deferred entries just kick our financial problem into the future for us and many other event organisers – thus causing havoc a year later.

So what can I do if I can no longer make the event? – Thats simple and really easy – entry swaps – this means you will now be able to sell or pass on your entries to others, even up to a week before the event without any admin charges from us.

For all events starting in 2023 you can now enter a BustinSkin Events race knowing that your entry fee won’t go to waste – you can sell, swap, pass on, encourage, and support the races going ahead and it’s completely up to you how to do that.

A friend might be able to give you the money for it, or your club might be able to share the entry and someone else on the day pick it up.

As long as the ‘New’ participant registers the swap officially within the allotted time scales (swaps will close one week out from the event for admin reasons) then it enables a more flexible approach to race entries for everyone.

Events keep the money to be able to put the event on, and a runner/triathlete gets to take part in a race – it’s a win-win.

In fact – we encourage people who can’t make the race to swap to someone who can, and not waste the entry fee – this means we get more numbers turning up for events and a better race feel for everyone.

How to transfer or edit your race entry

  1. Log into your Eventrac account using your email address and password – https://www.eventrac.co.uk/
  2. Once you are logged in, click on your Bookings and select manage
  3. Now you can amend your details or transfer.
  4. Once you have made the changes click save and the entry is now transferred or edited

No registration packs, goodie bags, gels, drinks, tickets or items associated with a BustinSkin Event entry will be sent to any competitor who has withdrawn from the event or who does not register during the allocated time periods.

Race Disclaimer

I accept that taking part in any of these events is by its nature hazardous and contains certain inherent risks. I agree that I participate entirely at my own risk and accept that the event organisers are not liable for any loss, damage, claim, expense, injury or accidents which may arise as a consequence of my negligence at this event. I will participate with care and attention, abiding by the rules of the event. I remain responsible for my own property and actions. I am in good health and have done sufficient training to safely complete the course. I have read and understand the event description on the www.BustinSkin.com website and clearly understand what is entailed.

We do advise that you consider acquiring your own personal insurance. If you do happen to hurt yourself for some reason, personal sports cover will help pay medical costs and help towards any loss of earnings. Visit www.sportscoverdirect.com where you can take out one day cover for less than £10.

LOST CHIPS

Should you lose a race chip at an event you will be charged for a replacement at the cost of £50.00 per chip.

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